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Dropbox Review | Online Backup Companies

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Online Backup Companies Dropbox Review

Dropbox Review http://onlinebackupsearch.com/media/reviews/photos/thumbnail/300x225s/12/84/5a/dropbox-300x225-91-1360923996.png

Expert Rating:8.4

User Rating:8.5

$9.99/month

GO

What We Like:

  • User Friendly
  • Requires files be moved or copied into the 'Dropbox folder'
  • Web, mobile, and public sharing available
  • Provides versioning, incremental backup, bandwidth throttle, and idle backup
  • Email Support. No Phone Support or Live Chat available
Review by David Blane
Created: January 14, 2011 / Updated: June 05, 2013
 
Write Review

Editor review

Software Installation:
Dropbox is very easy to install. From their website you can download Dropbox and follow the steps in the installation guide. It’s really simple.

Configuring the backup:
This process is different than other online backup companies. Instead of using software to manage the files you want to backup Dropbox creates a folder that you have to move the files into. This is where it becomes more like cloud storage.

The downside to moving your files into Dropbox is that you could risk disorganizing on your computer. For instance, If you have a document and several related files stored in one folder for organization and want to move that document to Dropbox, you would have to duplicate the file to the Dropbox folder in order to keep the folders organization. This doubles the disk space the file takes up on your computer.

Other than that, it’s really simple and works great.

Backing up:
Backing up is easy, just drag the files in, and it will eventually have them all backed up. It will upload to Dropbox servers as fast as your internet will let it. Depending on the size of the backup it will upload faster or slower.

Restore files:
Getting your files back is extremely easy. It really works just like a folder. Once you find the file you want in the folder just drag it to where you need it. Good old fashion Drag and drop . It will take a second to download, but it’s pretty quick. Works great with documents.

Accessing for viewing:
This is where Dropbox is really great. They make it really easy to see all your files from any device. When you sign up and create a user name, you can access the files from anywhere. Even from your mobile phone.

Sharing:
***Update April 19th 2012***
After using our free Dropbox accounts for a little while, we ran into a storage limit problem. We learned friends shared files count toward your storage limit.

Example, say your friend is paying for 50GB’s and you have a 2GB free account. If your friends share a folder with 5GB’s of data only 2GB’s will be copied/shared. This means you can not upload any new files to your Dropbox folder.

We can see two sides to this issue...

First, as a customer you don’t want your Dropbox limit to be maxed out due to a friend’s shared folder.

Second, from Dropbox perspective they do not want to be taken advantage of with fraudulent accounts. If someone with a free account decides to create 5 free accounts and share files back with his first account, he basically has 10 GB’s of free space (2GB’s x 5 accounts)

We were surprised to see another account using our Dropbox space. We can see both sides and felt like it was worth sharing.
***

Auto throttling:
Dropbox specializes in small sized backups. It will upload as fast as it can and download as fast as it can. Dropbox itself is a small application and won’t get in the way of other tasks.

File versioning easy or hard?
Dropbox is designed primarily for synchronizing your files and to keep them up to date. There is no versioning feature.

Conclusion:
Dropbox is great for small file size backups or projects that you need to sync over several computers. However, It’s not going to be the best for archiving large amounts of data. They offer plans with 50GBs and 100GBs. Anything that fits within those plans will work perfectly.
Overall rating 
 
8.4
Ease of Use 
 
9.0
Features 
 
9.0
Space / Price 
 
7.0
Customer Support 
 
7.0
Security 
 
10.0

Keeps all your devices synced and all your data safe.

Reviewed by: David Blane
Reviewed on: November 26, 2012

Overview

Dropbox is one of the newer cloud storage companies that specializes in syncing files over multiple devices. The attractiveness about Dropbox is that it works with all major operating systems and smart phones.

Pros and Cons

Pros
Perfect cloud syncing utility
Easy to use
Quick Backup and Restore
Very accessible
Cons
No Versioning or Snapshot feature
No auto throttling
Pricey

Full Review

Software Installation:
Dropbox is very easy to install. From their website you can download Dropbox and follow the steps in the installation guide. It’s really simple.

Configuring the backup:
This process is different than other online backup companies. Instead of using software to manage the files you want to backup Dropbox creates a folder that you have to move the files into. This is where it becomes more like cloud storage.

The downside to moving your files into Dropbox is that you could risk disorganizing on your computer. For instance, If you have a document and several related files stored in one folder for organization and want to move that document to Dropbox, you would have to duplicate the file to the Dropbox folder in order to keep the folders organization. This doubles the disk space the file takes up on your computer.

Other than that, it’s really simple and works great.

Backing up:
Backing up is easy, just drag the files in, and it will eventually have them all backed up. It will upload to Dropbox servers as fast as your internet will let it. Depending on the size of the backup it will upload faster or slower.

Restore files:
Getting your files back is extremely easy. It really works just like a folder. Once you find the file you want in the folder just drag it to where you need it. Good old fashion Drag and drop . It will take a second to download, but it’s pretty quick. Works great with documents.

Accessing for viewing:
This is where Dropbox is really great. They make it really easy to see all your files from any device. When you sign up and create a user name, you can access the files from anywhere. Even from your mobile phone.

Sharing:
***Update April 19th 2012***
After using our free Dropbox accounts for a little while, we ran into a storage limit problem. We learned friends shared files count toward your storage limit.

Example, say your friend is paying for 50GB’s and you have a 2GB free account. If your friends share a folder with 5GB’s of data only 2GB’s will be copied/shared. This means you can not upload any new files to your Dropbox folder.

We can see two sides to this issue...

First, as a customer you don’t want your Dropbox limit to be maxed out due to a friend’s shared folder.

Second, from Dropbox perspective they do not want to be taken advantage of with fraudulent accounts. If someone with a free account decides to create 5 free accounts and share files back with his first account, he basically has 10 GB’s of free space (2GB’s x 5 accounts)

We were surprised to see another account using our Dropbox space. We can see both sides and felt like it was worth sharing.
***

Auto throttling:
Dropbox specializes in small sized backups. It will upload as fast as it can and download as fast as it can. Dropbox itself is a small application and won’t get in the way of other tasks.

File versioning easy or hard?
Dropbox is designed primarily for synchronizing your files and to keep them up to date. There is no versioning feature.

Conclusion:
Dropbox is great for small file size backups or projects that you need to sync over several computers. However, It’s not going to be the best for archiving large amounts of data. They offer plans with 50GBs and 100GBs. Anything that fits within those plans will work perfectly.

Was this review helpful to you? 
 
Learn More at Dropbox

User reviews

Average user rating from: 2 user(s)

Overall rating 
 
8.5
Ease of Use 
 
10.0  (2)
Features 
 
8.3  (2)
Space / Price 
 
7.8  (2)
Customer Support 
 
8.5  (2)
Security 
 
8.0  (2)
Ratings (the higher the better)
  • Ease of Use
    How easy was the software to configure and run your first backup?
  • Features
    How many helpful tools are available?
  • Space / Price
    How much space do you get for your money?
  • Customer Support
    How helpful and accessible is customer support?
  • Security
    How secure do you feel your data is?
Overview
Pros and Cons
Comments
I just like the dropbox has always been reliable, it's easy to use and it's familiar.
Overall rating 
 
8.4
Ease of Use 
 
10.0
Features 
 
8.5
Space / Price 
 
7.5
Customer Support 
 
8.0
Security 
 
8.0

Dropbox

Overall Rating: 8.4 out of 10
Reviewed by: Paul
Experience Level: Backup Beginner
Customer for: three months to one year
Reviewed on: April 26, 2013

Pros and Cons

Pros
So many people use and know dropbox
Use on any OS or device
Public sharing Capabilites
Cons
Had some sync issues but nothing else

Full Review

I just like the dropbox has always been reliable, it's easy to use and it's familiar.

Was this review helpful to you? 
I found that the editor review was a little off when it says '1 Computer' as you can install it on as many computers as you want.

I have used this in multiple office environments where the same account was used to install on multiple machines without issue.
Overall rating 
 
8.6
Ease of Use 
 
10.0
Features 
 
8.0
Space / Price 
 
8.0
Customer Support 
 
9.0
Security 
 
8.0

Drop(box) it like it's hot.

Overall Rating: 8.6 out of 10
Reviewed by: Kray-Z
Experience Level: Backup Expert
Customer for: more than 1 year
Reviewed on: May 27, 2011

Pros and Cons

Pros
Easy to use
Can use from anywhere on any OS or mobile device
Problem free integration.
Public File Sharing
Online and Offline use
Cons
If used in an office with large files you have to wait for the files to sync before others can see/use the files.

If used in an office and somebody moves the folder you are currently using, it will cause issues (Double files, errors, confusion, etc.)

Full Review

I found that the editor review was a little off when it says '1 Computer' as you can install it on as many computers as you want.

I have used this in multiple office environments where the same account was used to install on multiple machines without issue.

Was this review helpful to you? 
 

Company Overview

Lowest Price
$9.99/month
Storage Space
100GB
Free Trial
No
Free Plan
2GB
Single Computer Plans
Yes
Multi Computer Plans
Yes
Business Plans
No
Enterprise Plans
No
Year Established
2007
Price
$9.99/month

Supported Operating Systems

Supported Platforms
Windows
Yes
Mac OSX
Yes
Linux
Yes
Windows Server
No

Backup Features

Scheduler
No
Versioning / Snapshot
Yes
Browse Files Online
Yes
Incremental Backup
Yes
Bandwidth Throttle
Yes
Idle Backup
Yes
Resumes After Interruption
Yes

Support Options

Email/Online Ticket Support
Yes
Phone Support
No
Live Chat
No
Blog
Yes
Knowledgebase
Yes
FAQs
Yes
Tutorials
Yes
Video Tutorials
No

Web/Mobile/Remote Access

Web Access
Yes
Mobile Phone Access
Yes
FTP Access
No
Can Set Permissions
Yes

File Restore Options

Restore from Software
Yes
Restore from Website
Yes
Restore to Hard Drive and Ship
No

Security

SSL Secure Transfer
Yes
Data Encryption
Yes
Geo-Redundant Storage
No
User Generated Encryption Key
No

Company Highlights:

Syncing and Sharing on the go. Dropbox is primarily useful for the professional who keeps files strung across multiple devices and needs to keep them synchronized. Making it's debut in the iPhone app market, it's become a hip way to share files. Although compared to SugarSync's 5GB free plan, Dropbox's 2GB free plan needs updating.

View All Dropbox Prices & Plans

 

About Dropbox:

Getting to your files as if they are on your computer is Dropbox’s main goal. It’s important to be able to get to your files quickly and easily as if they are right on your desktop. They specialize in letting you access your files from anywhere while securely storing them on their servers.

Dropbox Facts:

  • Founded by Drew Houston and Arash Ferdowsi in 2007
  • Located in San Francisco, Ca
  • Privately held
  • Strong team of employees
  • 4 Million users
  • One of the top iPhone Apps

Dropbox Features & Plans:

  • Dropbox Basic - Free with 2GB
  • Dropbox Pro 50 - $9.99/month for 50GB
  • Dropbox Pro 100 - $19.99/month for 100GB

Dropbox Technical Features:

Easy to sync documents over all devices, public sharing, online backup, undelete files, versioning for up to 30 days (expandable), control panel, and much more...

Dropbox Backup Support:

  • Phone Support: No
  • Email Support: Yes
  • Ticket System: Yes
  • Live Support Chat: No
  • FAQ & Knowledge base: Yes
  • Video Tutorials: Yes
  • Blog: Yes
  • Twitter: Yes
  • Facebook: Yes

Photos

View All Dropbox Prices & Plans
1.
9.2 / 10
 
2.
9.1 / 10
 
3.
9.0 / 10
 
4.
9.0 / 10
 
5.
8.6 / 10
 
6.
8.4 / 10
 
7.
8.4 / 10
 
8.
8.4 / 10
 
9.
8.1 / 10
 
10.
8.0 / 10
 

Top User Rated

1.
9.6 / 10
 
2.
9.3 / 10
 
3.
8.9 / 10
 
4.
6.6 / 10
 
5.
4.5 / 10
 

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