Notice: Undefined index: HTTP_USER_AGENT in /home/backup/public_html/libraries/gantry/core/gantrybrowser.class.php on line 91
Online Backup Companies ZipCloud Review

ZipCloud Review http://onlinebackupsearch.com/media/reviews/photos/thumbnail/300x225s/fe/24/16/zipcloud-300x225-98-1360923623.png

Expert Rating:9.0

User Rating:9.6

$4.95/Month

GO

What We Like:

  • Sync multiple devices
  • One account
  • File Sharing
  • 256bit encryption
  • Mobile access
Review by David Blane
Created: December 21, 2011 / Updated: February 25, 2013
 
Write Review

Editor review

Installation:
Downloading and installing ZipCloud was a simple process. First we went to the website and created an account and logged in. There is a nice big button that says, “Download Now”. It could not be more clear.

On Windows: We downloaded the file and started the install process which was only one click. Does not get much easier. When the installation completes, ZipCloud launches. The first screen is called the “ZipCloud Setup Wizard”. Here you can select to backup your “My Documents” folder or manually select all files and folders.

We opted to manually select files and folders. This opened a window displaying the folders on the computer. The interface is clean and easy to navigate. Once you click finish the first backup job automatically starts.

On Mac: We downloaded the packaged, then installed ZipCloud the way most Mac apps are installed. As soon as the installation completes, ZipCloud launches. The first screen is called the “ZipCloud Setup Wizard”. This either automatically selects the “Documents” folder or allows you to select manually.

We went for manual selection. This opened a window displaying the folders on the computer. Again the interface was clean and easy to navigate. After the selection is made, the backup starts. In this window the there is a progress bar that shows the overall percentage of files backing up and how many have already completed.

The install process is simple and too the point; immediately getting the backup started satisfies the need for backing up simply.

File Backup
The backup process is easy, fast, reliable and can run in the background. During our testing we did not experience any errors or backup job failures.

It is important to note that the file size for initial backup is limited to 2MB. We primarily have large images and movie files. The number of backed up files for the initial backup job was dramatically reduced. We saw the first backup complete in less than 20 minutes because it only backed up 53.48 MB’s.

This method of getting the smaller documents uploaded first is understandable. If you are like us, you want to increase the max file size so that ALL of your files are uploaded.

Backup Setting Configuration:
We found Zip Cloud to have quite a few excellent backup configuration options making it a very flexible application. It should be noted that the windows version has more scheduling options. The windows software has been around longer than the Mac software, so hopefully the Apple version will get all of the same options as Windows.

Here are the options for the different backup settings.

General:
Not much here except the ability to set the computer name and type. For Windows the computer option types are: PC, Laptop, Server, Other. For Mac the options are: Mac, Macbook, Server, and Other.

Backup Scheduler:
This will be the tab where you make the most changes. The windows software has just about every option you would want, the Mac software is more limited. We will go through both options.

For Windows you can set the backup schedule to Hourly (upgrade charge), Daily, Advanced Schedule or Manual. The advanced schedule option allows your to set the schedule to just about any crazy schedule you can think of. Additionally you can set the start time an backup pausing. This can be handy if you do not want backups to run during work hours.

For Mac you can set the backup schedule to Hourly (upgrade charge) and Daily. You do not have the ability to set the schedule to anything specific or even to a manual only option. Additionally you can not set the start time or pause the job during work hours.

We really like the functionality of the windows software, it has just about every backup feature you could want. We hope to see the Mac version brought up to the same standards as the Windows

Backup Selection:
Here you select the files and folders to be backed up. The settings here are the same on the Mac as they are on Windows. You can go for the default options of “My Documents” or Manually select all files or folders.

Beneath that is the area called, “File Size Limit”. In this section we are able to adjust how large of files can be backed up. It is set to 2MB’s for default. This is good for the initial backup, but it will skip the majority of the media files. We moved this to limit sizes over 300MB’s for the second backup then moved it to Unlimited for the rest of the backups after.

File Types:
This tab only exists in the Windows version. Here you place any file extensions that you would like to skip such as EXE / ISO / MPG / Etc. If you are on windows be sure to check this file so your are not skipping any important file types such as MP3 or MOV.

Authentication:
This tab allows you to update your username and password.

Security:
This tab allows you to set the level of security for the data transfer. It is the same on Windows and Mac. There is a choice to use “HTTPS” which is more secure and “HTTP” which is normal and can be hacked.

Power and CPU
This tab is Windows only and gives you the option to pause backups when on battery power and only run the job when the screen saver is on. Both are very helpful options if you are running backups during your work day.

Restoring Files
ZipCloud has 3 methods of restoring data
1. ZipCloud software
2. ZipCloud website
3. ZipCloud Mobile

1. SOFTWARE: Using the software is very straight forward and works the same on Windows and Mac. In the ZipCloud main app window, click “Restore Files”. This opens up a navigation window allowing you to select the files to be restored. Once the files are selected you are then prompted to select the location they should be restored to.

Finally you click “Restore Selected Files” and the files are immediately restored. After downloading the files will be inside of a folder called “ZipCloud Restore” resembling the same file structure as they were on the computer.

2. WEBSITE: Once at the ZipCloud website we clicked “View My Backed Up Files”. This directed us to the place that has the files. On the left column there is a box that lists the folders called, “Folder View”. Using the folder view we navigated through the files. On the left column there is a box called, “Browse Your Files Below”. This box shows the files within the folder that is selected on the left column. The movement between folders is smooth and very easy to use.

To restore a file, simply click on the file and a message will appear asking if you want to save the file. While a file is selected there is a small arrow to the right that drops down a box showing options for “Previous Versions”, “Download File” and “Delete”. Clicking “Previous Versions brings up a log of each time that file has been updated during a backup. Click “Preview” to view the file and download the version wanted.

There does not appear to be a way to download folders. This could slow down user who wants to download a whole folder by requiring them to download each individual file at a time.

3. MOBILE ACCESS: Using a phone with ZipCloud works pretty well. It uses a Mobile version of the website that has access files from the phone’s browser. In the phone’s browser go to ZipCloud.com and log-in. We were presented with a home screen that showed us some account details. We clicked “View Files” to look at our files. This interface uses the same tools available on the normal website. Saving the files to the phone will be limited to what kind of files the phone will recognize. Playing music, saving pictures and videos will work for the most users.

Our opinion of the restore process is that it works and would be improved with a few additional features such as Version history in the software and full folder downloads from the website. Overall the file restore experience is simple, clean and user friendly which wins major points..


Syncing:
ZipCloud automatically provides a “Sync Folder” when installation is complete. Any files added to this folder will automatically be uploaded to ZipCloud and downloaded to all computers attached to the ZipCloud account. ZipCloud chooses to separate the sync folder and the online backup utility which we think is smart.

The sync folder allows for 1GB of storage with upgrades of 5GB and 10GB available. The sync folder is navigable the same way the backed up folders and files are. It also has options to see “Previous versions”, “Download file”, “Rename” and “Delete”. “Rename” being an added option.

We think that 1GB of storage is some what small. Most companies offer 2GB to 5GB for free. Perhaps this amount will be increased in the future.

File Sharing:
We found sharing to be very easy. When on the Zipcloud website navigate to the folder to be shared. While the mouse is over the folder, there is an arrow that appears to the right. Click this arrow to see the option to share. A window will appear and type the email of the person that will receive the access to the folder. The recipient must also have an ZipCloud account. If they do not have an account they will be prompted to create a free one.

How sharing works from the recipients point of view:
1. They received the email about the shared folder
2. They clicked on the link then and are prompted to create a zipcloud account (if needed)
3. They log-in to ZipCloud and accept the shared folder.
4. They now have access to the contents of the shared folder.

Overall we think the sharing process is good but could use a little improvement. The way in which accessing the files works is consistent between users, but the files will only upload if the “Backup Now” button is pressed or the software backups automatically which it does daily. Other syncing services backup files and folders automatically as soon as they are added which is better. Given the choice between no sharing and basic sharing option we like the basic sharing. Perhaps ZipCloud will update the process in the future.


Support:
We found support to be pretty good. We did not have any issues that required much technical assistance, but there is no way to call them or chat with them live. They have a well documented knowledge base and FAQ section. The best way to get support is to email them through the “Help Center”. This creates a support ticket that will be worked with until resolved.



Conclusion:
ZipCloud is a great company because it combines the best of both worlds, online backup and cloud storage. We like how the sync folder works separately then as a part of the online backup. That being said they have the same functionality which provides a nice set of sharing featured.

We found the Windows software to have more options than the Mac versions and would like to see all Windows features implemented for the Mac. These features include a detailed scheduler, auto pause feature and file type exclusion.

We would also like to see upgrades such as additional folder sync storage and hourly backup be included for free, or at least provide significant improvements. At this time, some of the upgrades only bring the product up to the standards of other competitors which offer these same features for free.

ZipCloud works great for home users with multiple computers looking for online backup and cloud storage. With the addition of the sync folder, ZipCloud is ahead of the competition. We think this is a good product that will only get better.
Overall rating 
 
9.0
Ease of Use 
 
10.0
Features 
 
8.0
Space / Price 
 
9.0
Customer Support 
 
9.0
Security 
 
9.0

Excellent Backup and File Sharing Company

Reviewed by: Steven Johnson
Experience Level: Backup Professional
Customer for: three months to one year
Reviewed on: November 26, 2012

Overview

ZipCloud combines cloud syncing functionality with traditional online backup. Zip cloud does a great job with easy to use software (available for Windows and Mac) and reliable online backup. The cloud syncing works well, making it very easy to share files to select friends or coworkers.

We feel ZipCloud could make a few improvements by adding a couple of backup features and increasing the size of the sync folder capacity. But the criticisms we have for ZipCloud are minor and we are very happy with ZipCloud.

We think, because of ZipCloud’s simplicity and ability to tackle both cloud storage and online backup that they are a great choice for home users with multiple computers.

Pros and Cons

Pros
Unlimited online backup
Cloud syncing folder
Multiple computer
Sharing with anyone
Easy to use interface
Works with Windows and Mac
Cons
Not very much sync folder space
No phone support
Can not specify backup start time

Full Review

Installation:
Downloading and installing ZipCloud was a simple process. First we went to the website and created an account and logged in. There is a nice big button that says, “Download Now”. It could not be more clear.

On Windows: We downloaded the file and started the install process which was only one click. Does not get much easier. When the installation completes, ZipCloud launches. The first screen is called the “ZipCloud Setup Wizard”. Here you can select to backup your “My Documents” folder or manually select all files and folders.

We opted to manually select files and folders. This opened a window displaying the folders on the computer. The interface is clean and easy to navigate. Once you click finish the first backup job automatically starts.

On Mac: We downloaded the packaged, then installed ZipCloud the way most Mac apps are installed. As soon as the installation completes, ZipCloud launches. The first screen is called the “ZipCloud Setup Wizard”. This either automatically selects the “Documents” folder or allows you to select manually.

We went for manual selection. This opened a window displaying the folders on the computer. Again the interface was clean and easy to navigate. After the selection is made, the backup starts. In this window the there is a progress bar that shows the overall percentage of files backing up and how many have already completed.

The install process is simple and too the point; immediately getting the backup started satisfies the need for backing up simply.

File Backup
The backup process is easy, fast, reliable and can run in the background. During our testing we did not experience any errors or backup job failures.

It is important to note that the file size for initial backup is limited to 2MB. We primarily have large images and movie files. The number of backed up files for the initial backup job was dramatically reduced. We saw the first backup complete in less than 20 minutes because it only backed up 53.48 MB’s.

This method of getting the smaller documents uploaded first is understandable. If you are like us, you want to increase the max file size so that ALL of your files are uploaded.

Backup Setting Configuration:
We found Zip Cloud to have quite a few excellent backup configuration options making it a very flexible application. It should be noted that the windows version has more scheduling options. The windows software has been around longer than the Mac software, so hopefully the Apple version will get all of the same options as Windows.

Here are the options for the different backup settings.

General:
Not much here except the ability to set the computer name and type. For Windows the computer option types are: PC, Laptop, Server, Other. For Mac the options are: Mac, Macbook, Server, and Other.

Backup Scheduler:
This will be the tab where you make the most changes. The windows software has just about every option you would want, the Mac software is more limited. We will go through both options.

For Windows you can set the backup schedule to Hourly (upgrade charge), Daily, Advanced Schedule or Manual. The advanced schedule option allows your to set the schedule to just about any crazy schedule you can think of. Additionally you can set the start time an backup pausing. This can be handy if you do not want backups to run during work hours.

For Mac you can set the backup schedule to Hourly (upgrade charge) and Daily. You do not have the ability to set the schedule to anything specific or even to a manual only option. Additionally you can not set the start time or pause the job during work hours.

We really like the functionality of the windows software, it has just about every backup feature you could want. We hope to see the Mac version brought up to the same standards as the Windows

Backup Selection:
Here you select the files and folders to be backed up. The settings here are the same on the Mac as they are on Windows. You can go for the default options of “My Documents” or Manually select all files or folders.

Beneath that is the area called, “File Size Limit”. In this section we are able to adjust how large of files can be backed up. It is set to 2MB’s for default. This is good for the initial backup, but it will skip the majority of the media files. We moved this to limit sizes over 300MB’s for the second backup then moved it to Unlimited for the rest of the backups after.

File Types:
This tab only exists in the Windows version. Here you place any file extensions that you would like to skip such as EXE / ISO / MPG / Etc. If you are on windows be sure to check this file so your are not skipping any important file types such as MP3 or MOV.

Authentication:
This tab allows you to update your username and password.

Security:
This tab allows you to set the level of security for the data transfer. It is the same on Windows and Mac. There is a choice to use “HTTPS” which is more secure and “HTTP” which is normal and can be hacked.

Power and CPU
This tab is Windows only and gives you the option to pause backups when on battery power and only run the job when the screen saver is on. Both are very helpful options if you are running backups during your work day.

Restoring Files
ZipCloud has 3 methods of restoring data
1. ZipCloud software
2. ZipCloud website
3. ZipCloud Mobile

1. SOFTWARE: Using the software is very straight forward and works the same on Windows and Mac. In the ZipCloud main app window, click “Restore Files”. This opens up a navigation window allowing you to select the files to be restored. Once the files are selected you are then prompted to select the location they should be restored to.

Finally you click “Restore Selected Files” and the files are immediately restored. After downloading the files will be inside of a folder called “ZipCloud Restore” resembling the same file structure as they were on the computer.

2. WEBSITE: Once at the ZipCloud website we clicked “View My Backed Up Files”. This directed us to the place that has the files. On the left column there is a box that lists the folders called, “Folder View”. Using the folder view we navigated through the files. On the left column there is a box called, “Browse Your Files Below”. This box shows the files within the folder that is selected on the left column. The movement between folders is smooth and very easy to use.

To restore a file, simply click on the file and a message will appear asking if you want to save the file. While a file is selected there is a small arrow to the right that drops down a box showing options for “Previous Versions”, “Download File” and “Delete”. Clicking “Previous Versions brings up a log of each time that file has been updated during a backup. Click “Preview” to view the file and download the version wanted.

There does not appear to be a way to download folders. This could slow down user who wants to download a whole folder by requiring them to download each individual file at a time.

3. MOBILE ACCESS: Using a phone with ZipCloud works pretty well. It uses a Mobile version of the website that has access files from the phone’s browser. In the phone’s browser go to ZipCloud.com and log-in. We were presented with a home screen that showed us some account details. We clicked “View Files” to look at our files. This interface uses the same tools available on the normal website. Saving the files to the phone will be limited to what kind of files the phone will recognize. Playing music, saving pictures and videos will work for the most users.

Our opinion of the restore process is that it works and would be improved with a few additional features such as Version history in the software and full folder downloads from the website. Overall the file restore experience is simple, clean and user friendly which wins major points..


Syncing:
ZipCloud automatically provides a “Sync Folder” when installation is complete. Any files added to this folder will automatically be uploaded to ZipCloud and downloaded to all computers attached to the ZipCloud account. ZipCloud chooses to separate the sync folder and the online backup utility which we think is smart.

The sync folder allows for 1GB of storage with upgrades of 5GB and 10GB available. The sync folder is navigable the same way the backed up folders and files are. It also has options to see “Previous versions”, “Download file”, “Rename” and “Delete”. “Rename” being an added option.

We think that 1GB of storage is some what small. Most companies offer 2GB to 5GB for free. Perhaps this amount will be increased in the future.

File Sharing:
We found sharing to be very easy. When on the Zipcloud website navigate to the folder to be shared. While the mouse is over the folder, there is an arrow that appears to the right. Click this arrow to see the option to share. A window will appear and type the email of the person that will receive the access to the folder. The recipient must also have an ZipCloud account. If they do not have an account they will be prompted to create a free one.

How sharing works from the recipients point of view:
1. They received the email about the shared folder
2. They clicked on the link then and are prompted to create a zipcloud account (if needed)
3. They log-in to ZipCloud and accept the shared folder.
4. They now have access to the contents of the shared folder.

Overall we think the sharing process is good but could use a little improvement. The way in which accessing the files works is consistent between users, but the files will only upload if the “Backup Now” button is pressed or the software backups automatically which it does daily. Other syncing services backup files and folders automatically as soon as they are added which is better. Given the choice between no sharing and basic sharing option we like the basic sharing. Perhaps ZipCloud will update the process in the future.


Support:
We found support to be pretty good. We did not have any issues that required much technical assistance, but there is no way to call them or chat with them live. They have a well documented knowledge base and FAQ section. The best way to get support is to email them through the “Help Center”. This creates a support ticket that will be worked with until resolved.



Conclusion:
ZipCloud is a great company because it combines the best of both worlds, online backup and cloud storage. We like how the sync folder works separately then as a part of the online backup. That being said they have the same functionality which provides a nice set of sharing featured.

We found the Windows software to have more options than the Mac versions and would like to see all Windows features implemented for the Mac. These features include a detailed scheduler, auto pause feature and file type exclusion.

We would also like to see upgrades such as additional folder sync storage and hourly backup be included for free, or at least provide significant improvements. At this time, some of the upgrades only bring the product up to the standards of other competitors which offer these same features for free.

ZipCloud works great for home users with multiple computers looking for online backup and cloud storage. With the addition of the sync folder, ZipCloud is ahead of the competition. We think this is a good product that will only get better.

Was this review helpful to you? 
 
Learn More at ZipCloud

User reviews

Average user rating from: 1 user(s)

Overall rating 
 
9.6
Ease of Use 
 
10.0  (1)
Features 
 
10.0  (1)
Space / Price 
 
10.0  (1)
Customer Support 
 
8.0  (1)
Security 
 
10.0  (1)
Ratings (the higher the better)
  • Ease of Use
    How easy was the software to configure and run your first backup?
  • Features
    How many helpful tools are available?
  • Space / Price
    How much space do you get for your money?
  • Customer Support
    How helpful and accessible is customer support?
  • Security
    How secure do you feel your data is?
Overview
Pros and Cons
Comments
Having tried a few "Free Trials" with some companies i opted for ZipCloud and they really have suprised me. Having used Mozy when they were "unlimited" - I was sceptical, but have been proven wrong. Fantastic Sign up and Download experience, and i feel Safe in the knowledge that my files are secure and Safe.
Excellent Features and excellent Company!
Overall rating 
 
9.6
Ease of Use 
 
10.0
Features 
 
10.0
Space / Price 
 
10.0
Customer Support 
 
8.0
Security 
 
10.0

Great Great Great!

Overall Rating: 9.6 out of 10
Reviewed by: William Franks
Experience Level: Backup Beginner
Customer for: one to three months
Reviewed on: January 03, 2012

Pros and Cons

Pros
Fast Response Times, Value for Money, Great Design, Customer support is quick and easy to understand, Speed is really quick.
Cons
Don't have an App for iPhone yet or for Android.

Full Review

Having tried a few "Free Trials" with some companies i opted for ZipCloud and they really have suprised me. Having used Mozy when they were "unlimited" - I was sceptical, but have been proven wrong. Fantastic Sign up and Download experience, and i feel Safe in the knowledge that my files are secure and Safe.
Excellent Features and excellent Company!

Was this review helpful to you? 
 

Company Overview

Lowest Price
$4.95/Month
Storage Space
Unlimited
Free Trial
Yes - 14 Day
Free Plan
No
Single Computer Plans
No
Multi Computer Plans
Yes
Business Plans
Yes
Enterprise Plans
No
Year Established
2011
Price
$4.95/Month

Supported Operating Systems

Windows
Yes
Mac OSX
Yes
Linux
No
Windows Server
No
iPhone / iPad App
Yes
Android App
Yes
Windows Mobile App
Yes
Blackberry App
Yes

Backup Features

Scheduler
Yes
Versioning / Snapshot
Yes
Browse Files Online
Yes
Incremental Backup
Yes
Bandwidth Throttle
Yes
Idle Backup
Yes
Resumes After Interruption
Yes

Support Options

Email/Online Ticket Support
Yes
Phone Support
No
Live Chat
No
Blog
Yes
Knowledgebase
Yes
FAQs
Yes
Tutorials
Yes
Video Tutorials
No

Web/Mobile/Remote Access

Web Access
Yes
Mobile Phone Access
Yes
FTP Access
No
Can Set Permissions
Yes

File Restore Options

Restore from Software
Yes
Restore from Website
Yes
Restore to Hard Drive and Ship
Yes

Security

SSL Secure Transfer
Yes
Data Encryption
Yes
Geo-Redundant Storage
Yes
User Generated Encryption Key
Yes

Company Highlights:

ZipCloud is a simple cloud syncing and storage solution. Their goal is to silently backup everything you need to a cloud and sync it to all the devices connected.

View All ZipCloud Prices & Plans

 

About ZipCloud:

ZipCloud is a simple cloud storage solution that makes backing up files easy to do. Owned by parent company Just Develop It they were started as one of three different backup brands. The goal of ZipCloud is to keep silently backup files and keep them synced across multiple computers and devices.

ZipCloud Facts:

  • Founded in 2011
  • Located in Novi, Michigan
  • Employ over 25 staff

ZipCloud Features & Plans:

  • Unlimited Plan - $4.95/Month
    • Unlimited storage, Sync Multiple Computers, Automated Backup

ZipCloud Technical Features:

Secure Backup, Share Files and Folders, File Versioning, Sync Multiple Computers, Works with Windows and more.

ZipCloud Support:

  • Phone Support: No
  • Email Support: Yes
  • Ticket System: Yes
  • Live Support Chat: No
  • Support Forums: No
  • FAQ & Knowledge base: No
  • Video Tutorials: Yes
  • Company Blog: Yes

Photos

View All ZipCloud Prices & Plans
1.
9.2 / 10
 
2.
9.1 / 10
 
3.
9.0 / 10
 
4.
9.0 / 10
 
5.
8.6 / 10
 
6.
8.4 / 10
 
7.
8.4 / 10
 
8.
8.4 / 10
 
9.
8.1 / 10
 
10.
8.0 / 10
 

Top User Rated

1.
9.6 / 10
 
2.
9.3 / 10
 
3.
8.9 / 10
 
4.
6.6 / 10
 
5.
4.5 / 10
 

Our Best Sellers

These are the three top best sellers there will be some more text that goes across the top of the module it will have some links and other helpful resources that will give people what they are looking for. This one long paragraph is pretty far for the eye to travel.  Maybe it should be shorted on the wide desktop or maybe moved to 2 separate blocks. Just a thought.

#1 MyPCBackup

mypcbackup-200

MyPC Backup, founded in 2010 offer unlimited backup with all the best feature for backing up a up all of your files.

Read Our MyPC Backup Review

Visit MyPC Backup

#2 ZipCloud

zipcloud-200

ZipCloud, founded in 2010 offer unlimited backup with all the best feature for backing up a up all of your files.

Read Our ZipCloud Review

Visit ZipCloud

#3 iDrive

idrive-200

iDrive, founded in 2010 offer unlimited backup with all the best feature for backing up a up all of your files.

Read Our iDrive Review

Visit iDrive

&nbsp
Online Backup Search Footer Image

About Online Backup Search

OnlineBackupSearch.com puts all Backup and Cloud Storage Services in one place so you can find the best company. We have assembled both expert and user reviews. In addition to online backup reviews we feature interviews and informative backup guides to help you work more efficiently and protect your data. Checkout our backup coupons if you want to save some money.

Our mission: To provide the most valuable information about Online Backup Companies through experience and information.

Did not find what you were looking for? Try Google, The Open Directory Project or